Privacy Policy & Terms
Your privacy and trust are important to us. Learn how we protect your data and our terms of service.
Last updated: January 2025
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Privacy Policy
Information We Collect
- Personal information (name, email, phone number) provided during registration
- Payment information processed securely through our payment partners
- Learning progress and course completion data
- Device and browser information for platform optimization
How We Use Your Information
- Provide and improve our educational services
- Process payments and manage your account
- Send course updates and important notifications
- Provide customer support and technical assistance
- Analyze platform usage to enhance user experience
Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.
Terms of Service
Course Access
- Course access is granted upon successful payment
- Access remains valid for the duration specified in your course package
- Sharing login credentials is strictly prohibited
- Course materials are for personal use only and cannot be redistributed
User Responsibilities
- Provide accurate information during registration
- Maintain confidentiality of your account credentials
- Use the platform respectfully and lawfully
- Report any technical issues or security concerns promptly
Intellectual Property
All course content, including videos, materials, and assessments, are the intellectual property of Miraclin Technologies and are protected by copyright laws.
Data Protection
Your Rights
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your account and associated data
- Right to data portability
- Right to withdraw consent for marketing communications
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Course progress data is retained for 2 years after course completion.
Third-Party Services
We use trusted third-party services for payments, analytics, and communication. These partners are bound by strict data protection agreements.
Refund Policy
7-Day Money-Back Guarantee
We offer a full refund within 7 days of course enrollment if you're not satisfied with the course content or quality.
Refund Conditions
- Refund requests must be made within 7 days of enrollment
- Course completion should be less than 25%
- Refunds are processed within 5-7 business days
- Processing fees may apply for certain payment methods
Non-Refundable Items
- Certificates and credentials already issued
- One-on-one mentoring sessions already conducted
- Physical materials or hardware (if applicable)
Questions About Our Policies?
Contact our team for any questions about privacy, terms, or data protection.